Why SAP Training Is Essential To A Successful Implementation

A significant part of the change management process to implementing the SAP software is to provide good training, training documentation and user support. The most common problem encountered is that the key business users have never used SAP themselves and are still on a "steep learning curve" when they have to attempt to create useful SAP manuals and teach the other staff.



Many businesses have been "caught out" by their aging IT systems not being able to provide the additional functionality required for a changing business environment. And also the existing system is not able to be upgraded as the system supplier decided not to further develop the product or has gone out of business. And once a system becomes out-of-date, not upgradeable or even obsolete the business will need to implement a whole new system. This is always a difficult, costly and time-consuming activity that can be a serious distraction from normal business operations for many companies.

An organisation will not only incur direct costs, such as the purchase of the software licence, implementation consultant fees, staff training courses and software support fees, but there will be indirect costs.

One of the hidden indirect costs that many organization’s fail to recognise is that when a new system is implemented, if the implementation is not controlled correctly, it can cause a higher than normal staff turnover rate. Some staff will choose to leave or take the opportunity to find another job rather than have to go through the drama and stress of having their job function changed and having to learn a whole new system that may be quite different from their existing system. To many employees, this level of change is equivalent or more intense than starting a new job so they choose to change jobs. And who can blame them!

So how does a business control this change management issue?

A significant part of the change management process to implementing the SAP software is to provide good training, training documentation and user support. The normal implementation training strategy is for SAP consultants to train a group of key business users who are key employees of the company. These key business users, with the help of technical writers, develop an internal SAP training course and manuals customised for the business. This documentation is used to teach employees how to use SAP to perform their daily job functions.

The most common problem encountered is that the key business users have never used SAP themselves and are still on a "steep learning curve" when they have to attempt to create useful SAP manuals and teach the other staff.

One answer is to purchase ready-to-use SAP Training Manuals. Ready-to-use user training manuals are perfect for implementation project teams wanting a simple, fast documentation solution to providing user training manuals. The manuals contain all the basic work functions and processes of a standard SAP implementation. And, if required, the manuals can be changed to reflect the configuration or any customisations for the organisation.

Checkout more information about our SAP training course and sap software training.